The Sweet Alchemist
Syrups and Liquid
vape store
vapes, vaping
Refund Policy
Customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.
Eligibility for Refunds
- Digital Products or Services: Refunds for digital products or services are available only if there is a technical issue or error that prevents proper access or functionality. Refund requests must be submitted within [X] days of purchase.
- Physical Products: To be eligible for a refund, the item must be unused, in its original packaging, and returned within 30 days of receipt. You must provide proof of purchase.
Non-Refundable Items**
Certain products or services are non-refundable, including but not limited to open containers of liquid.
Refund Process
To initiate a refund, contact us with your order number and reason for the request. Once we receive your request, we will review it and notify you of the outcome within 5 business days. Approved refunds will be processed to your original payment method within 7 days.
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This policy is subject to updates. Please review periodically for changes.